General Conditions of Sale – Bonfarto Locations
(Updated 08/09/2025)
SASU Bonfarto Locations
Head office: 51 route de Soubartelle, Le Gouzot, 24480 URVAL
SIRET: 851 427 369 00026
RCS: BERGERAC
Share capital: €64,000
Email: legouzot.urval@gmail.com
Telephone: +33 (0)6 81 04 64 68
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between the company Bonfarto Locations and any natural or legal person making a reservation for furnished accommodation offered by Bonfarto Locations, whether directly or via a third-party platform.
They apply to the exclusion of all other conditions, except by express written agreement.
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Article 1 – Purpose
These General Terms and Conditions define the conditions under which Bonfarto Locations provides furnished accommodation for tourist or professional use, for a fixed period, against payment of an agreed price.
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Article 2 – Capacity and minimum age
Reservations are only open to adults (minimum 18 years old) and legally capable. The customer agrees to provide accurate information when booking.
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Article 3 – Reservation and acceptance of the T&Cs
Reservation can be made:
• Directly from Bonfarto Locations (by phone, email, website)
• Via a reservation platform (the specific conditions of which may be added to these)
Validation of the reservation implies full acceptance of these General Terms and Conditions, which the customer acknowledges having read before concluding the contract.
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Article 4 – Price
Prices are inclusive of all taxes and include rental charges, unless otherwise stated.
The tourist tax, set by the community, is collected in addition, and in accordance with articles L.2333-26 et seq. of the General Code of Local Authorities.
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Article 5 – Payment terms
5.1 Direct booking
Payment is due according to the terms specified at the time of booking. Depending on the offer, a deposit or the full amount is required. For offers with a deposit payment, the balance is due 28 days before arrival.
5.2 Reservation via platform
The payment conditions are those of the platform used.
5.3 Cancellation
In accordance with Article L.221-28 12° of the Consumer Code, accommodation service contracts concluded on a specific date are not subject to the right of withdrawal.
Any request for cancellation or modification must be made in writing (email or postal mail).
The cancellation and refund conditions are specified in the offer and recalled in the reservation contract.
The customer acknowledges having accepted them before the conclusion of the contract.
In the event of late cancellation or no-show, the sums paid remain acquired by Bonfarto Locations, except in cases of force majeure (article 1218 of the Civil Code).
In the event of partial payment or failure to pay within the time limit, the reservation may be cancelled without notice, and the sums already paid retained as compensation.
5.4 Cancellation via platform
The cancellation conditions are those of the platform used.
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Article 6. Absence of right of withdrawal
In accordance with Article L.221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to contracts for the provision of accommodation services, other than residential accommodation, which must be provided on a specific date or period. Thus, any reservation is firm and definitive upon confirmation by BONFARTO LOCATIONS.
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Article 7 – Security deposit
A security deposit may be requested, in accordance with the details in the reservation contract. It will be returned within a maximum of 15 days after departure, less any deductions for damage, loss or exceptional cleaning.
The security deposit does not constitute a limit of liability: if the damage exceeds this amount, a supplement may be charged upon presentation of supporting documents.
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Article 8 – Conditions of stay & Use of the premises
8.1 Use of the premises
The accommodation is rented for the number of people specified in the contract. Any additional occupancy or unauthorized accommodation (external visitors, subletting, etc.) constitutes a breach of the contract and may result in its immediate termination without refund. The accommodation may only be used for temporary living, excluding any commercial or professional activity.
8.2 The customer undertakes to:
• Use the premises in accordance with their intended purpose
• Respect the authorized reception capacity
• Do not organize parties or events without prior written consent
The client agrees to respect the internal regulations displayed in the accommodation. Any serious breach may result in immediate termination of the contract, without reimbursement.
8.3 Pets
Pets are only allowed in certain units and subject to prior written consent. Category 1 and 2 pets are strictly prohibited. Their presence implies compliance with safety, hygiene, and tranquility rules. Additional cleaning fees may apply in the event of non-compliance.
8.4 Conditions of stay
In accordance with French regulations, a police record may be required for any foreign national.
Valid ID may be requested upon arrival.
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Article 9 – Insurance
The client must be covered by civil liability insurance for any damage caused to the accommodation and its equipment.
It is also strongly recommended to purchase cancellation insurance. Cancellation insurance is available at the time of booking (directly on the website www.bonfarto-locations.com). This insurance is optional.
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Article 10 – Arrival and departure
• Arrival: from 5 p.m.
• Departure: before 10 a.m. (Gîte Le Pigeonnier, Cottage Le Gouzot, Studio Vert d'Eau).
before 11 a.m. (Terre Rose Room, Le Pèlerin Room)
Any unauthorized delay may result in additional charges.
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Article 11. Internal regulations
11.1 Swimming pool
• Open from May to mid-September and from 10 a.m. to 9 p.m. Closing possible at any time.
• Secured by a shutter.
• Mandatory supervision of children by an adult.
• Diving prohibited.
11.2 End of stay cleaning
• The accommodation must be kept clean during the stay.
• To do on the day of departure:
Ventilate the rooms, tidy up, sweep. Empty the dishwasher, throw away the trash. Turn off the fridge, clean the barbecue, put the furniture back in place.
11.3 General House Rules
• Respect for the premises, other customers and the neighborhood (quiet between 10 p.m. and 8 a.m.).
• Open-air fires prohibited. Barbecues permitted in the designated area.
• Do not throw materials into the lawn.
• Avoid overconsumption of water. No car washing.
• No electric car charging on site.
• Non-smoking accommodation.
• Pets allowed only in Cottage Le Gouzot.
• Outside visitors subject to authorization. Not allowed in the Rooms. Access to the swimming pool is prohibited to unregistered visitors.
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Article 12 – Force majeure
In the event of force majeure within the meaning of Article 1218 of the Code, the obligations of the parties are suspended for the duration of the event.________________________________________
Article 13 – Data Protection (GDPR)
In accordance with the GDPR and the Data Protection Act, the customer has the right to access, rectify, erase, limit and oppose the processing of their data.
The data is kept for the period strictly necessary for the management of the commercial relationship, then archived according to the legal deadlines.
To exercise your rights: legouzot.urval@gmail.com
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Article 14. Communication – Social networks – Notices
The customer authorizes BONFARTO LOCATIONS to anonymously mention their stay as part of its communications (customer reviews, feedback), unless otherwise stated in writing. Any publication of photos taken on site by the customer must not infringe on the privacy of others or the image of the premises. BONFARTO LOCATIONS reserves the right to reuse public reviews for promotional purposes.
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Article 15 – Liability
Bonfarto Locations cannot be held responsible for any loss, theft, damage or accident occurring in the accommodation or its surroundings, except in the case of proven fault, nor for inconveniences linked to the natural environment (insects, noise, weather conditions, etc.).
The use of certain facilities (swimming pool, pond, etc.) is the sole responsibility of the customer.
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Article 16 – Penalty clause
In the event of non-compliance with the contract by the customer (damage, early departure, non-payment, etc.), Bonfarto Locations may request compensation proportionate to the actual and duly justified damage (invoices, quotes, accounting documents).
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Article 17 – Disputes and mediation
In the event of a dispute, the customer undertakes to first seek an amicable solution with Bonfarto Locations.
If no solution is found, the consumer customer can have recourse free of charge to the following approved mediator:
CM2C – Consumer Mediation Center of Justice Conciliators
14 rue Saint Jean, 75017 Paris
Tel.: 01 89 47 00 14
Email: contact@cm2c.net
Website: https://www.cm2c.net
The mediator may be contacted within one year of the written complaint sent to Bonfarto Locations.
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Article 18 – Applicable law and competent jurisdiction
These T&Cs are governed by French law.
In the event of a dispute with a consumer, the competent court will be that of the place of domicile of the defendant or, at choice, that of the place of delivery of the service.
For a professional client, the competent court is that of the registered office of Bonfarto Locations.
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