GENERAL TERMS AND CONDITIONS OF SALE (GTC)
Bonfarto Locations
Version 2026
Last updated: 16/07/2026
Preamble
At Bonfarto Locations , we do everything we can to offer our travelers a peaceful, comfortable and worry-free stay in a preserved natural setting in the heart of the Périgord Noir.
The purpose of these General Terms and Conditions of Sale (GTC) is to define the respective rights and obligations of Bonfarto Locations and its clients, in order to guarantee a clear, transparent relationship in accordance with the French regulations applicable to furnished tourist accommodation.
These terms and conditions apply to all bookings made directly with Bonfarto Locations (website, telephone or email) as well as to bookings made through a partner platform, subject to any specific conditions that may apply to the latter.
By making a reservation, the customer acknowledges having read these Terms and Conditions and accepts them without reservation.
Article 1 – Identification of the lessor
These General Terms and Conditions of Sale are offered by:
BONFARTO LOCATIONS
SASU with capital of €64,000
Registered office: 51 Route de Soubartelle – Le Gouzot, 24480 Urval – France
SIRET: 851 427 369 00026
RCS Bergerac
Email: legouzot.urval@gmail.com
Telephone: +33 (0)6 81 04 64 68
Bonfarto Locations carries out a professional activity of renting furnished tourist accommodation.
In accordance with current regulations, each accommodation offered for rent is or will be subject to administrative declarations and, where required by law, an individual registration number issued by the competent authority. This number will be mentioned on the corresponding advertisements and booking documents.
Article 2 – Purpose
These General Terms and Conditions of Sale define the terms of booking, payment, cancellation and stay applicable to accommodations offered by Bonfarto Locations.
The accommodations are intended for short-term tourist or business stays. They are rented furnished, equipped and maintained to allow for immediate occupancy under the best conditions.
The descriptions, photographs, amenities, and information published on the website or on partner platforms are prepared with the utmost care. Their aim is to present the accommodations as accurately as possible. However, slight differences or changes that do not affect the essential characteristics of the accommodation cannot be held against the owner.
Article 3 – Accommodation capacity and booking conditions
Reservations are open exclusively to adults (minimum age 18) who are legally capable of entering into a contract.
The customer agrees to provide accurate information when booking and remains responsible for the information provided.
Each accommodation is designed to accommodate a maximum number of people indicated at the time of booking.
For reasons of safety, insurance and comfort, this number cannot be exceeded without the prior written agreement of Bonfarto Locations.
All reservations are nominative. They cannot be transferred or sublet without the written authorization of the lessor.
The lessor reserves the right to refuse or cancel a reservation when it is manifestly fraudulent, incomplete, made in bad faith or incompatible with the purpose of the premises.
Article 4 – Booking and Contract Formation
The reservation can be made:
- directly from Bonfarto Locations (website, telephone or email);
- through a partner booking platform.
Before final confirmation of their reservation, the customer has access to all essential information regarding:
- the main characteristics of the accommodation;
- the total price of the service;
- any additional costs;
- the cancellation conditions;
- these General Terms and Conditions of Sale.
For bookings made directly with Bonfarto Locations, the contract is considered concluded when the following conditions are met:
- validation of the reservation request by Bonfarto Locations;
- express acceptance of these Terms and Conditions;
- receipt of the payment due at the time of booking (deposit or full amount depending on the offer chosen).
A booking confirmation is then sent to the customer by email.
Electronic records, confirmation emails and proof of payment constitute evidence of the conclusion of the contract, in accordance with the provisions of the Civil Code.
For bookings made via a partner platform, the technical terms of conclusion of the contract and the conditions specific to that platform remain applicable in addition to these General Terms and Conditions.
Article 5 – Price, payment terms and tourist tax
Prices are expressed in euros (€) and include all taxes (TTC), unless otherwise stated.
Unless otherwise specified, they include, in particular:
- the provision of accommodation;
- routine water, electricity and heating consumption;
- the equipment mentioned in the accommodation description.
Optional services (cleaning, pets allowed, additional equipment or other special services) are specified before booking confirmation when they give rise to a specific charge.
Tourist tax is not included unless otherwise stated. Its amount is set by the relevant local authority and calculated according to the regulations in force at the time of your stay. It is payable by those liable for the tax and is shown separately on your booking summary.
Reservations made directly with Bonfarto Locations
Payment terms are specified at the time of booking.
Depending on the offer chosen:
- A deposit may be required at the time of booking, with the balance due no later than twenty-eight (28) days before the arrival date;
- or full payment may be required at the time of booking.
If payment is not received within the agreed timeframe, Bonfarto Locations may consider the reservation as automatically cancelled, after informing the customer, without prejudice to any applicable cancellation fees.
Reservations made via a partner platform
The terms of payment, collection and refund are those provided by the platform concerned.
Article 6 – Cancellation and modification of the reservation
6.1 Reservations made directly with Bonfarto Locations
In accordance with Article L221-28 of the Consumer Code, accommodation services provided on a specific date do not benefit from the legal right of withdrawal.
Any request for cancellation or modification must be made in writing (email or letter).
The applicable cancellation conditions are those communicated to the customer at the time of booking and reiterated in their booking confirmation.
The client acknowledges having read this before the conclusion of the contract.
In case of cancellation, early departure or no-show, the sums due remain acquired by Bonfarto Locations in accordance with the tariff conditions accepted at the time of booking, unless otherwise agreed or in case of force majeure as defined in Article 1218 of the Civil Code.
Any modification to the stay (dates, duration, accommodation or number of people) is subject to the prior agreement of Bonfarto Locations and may result in a price adjustment.
If payment is not received within the specified time frame, Bonfarto Locations reserves the right to cancel the reservation after informing the customer.
6.2 Bookings made via a partner platform
When the booking is made through a booking platform (Airbnb, Booking.(com or any other partner platform), the cancellation, modification and refund conditions are those defined by that platform.
These General Terms and Conditions remain applicable for all provisions that are not contrary to the specific conditions of the platform concerned.
Article 7 – Security Deposit
Depending on the accommodation booked or the booking conditions, a security deposit may be required.
The amount and payment terms are indicated before the booking is confirmed.
The purpose of the security deposit is to cover, in particular:
- the damage observed in the accommodation or its equipment;
- losses or disappearances of equipment;
- cleaning costs necessitated by an abnormal condition of the accommodation upon departure;
- any other damage directly attributable to the client.
An inventory of fixtures can be carried out before or after the stay.
Provided that no damage is found, the security deposit will be returned within a maximum of fifteen (15) days after departure.
In case of damage, Bonfarto Locations may retain all or part of the security deposit, upon presentation of the corresponding supporting documents (quote, invoice or reasonable estimate of the cost of repair).
If the amount of damages exceeds the security deposit, Bonfarto Locations reserves the right to claim additional compensation corresponding to the actual loss suffered.
Article 8 – Conditions of stay and use of the premises
The accommodations are exclusively intended for temporary residential use.
They cannot be used for any commercial, professional, public, festive or event-related activity without the prior written consent of Bonfarto Locations.
The client agrees in particular to:
- use the accommodation carefully and in accordance with its intended purpose;
- respect the maximum permitted capacity;
- preserve the equipment made available to it;
- respect the neighborhood and the peace and quiet of other travelers;
- comply with the house rules displayed in the accommodation.
Any subletting, transfer of reservation or occupation by undeclared persons is prohibited without prior written agreement.
External visitors are only permitted with the prior agreement of Bonfarto Locations.
For reasons of safety, insurance and peace of mind, access to common facilities, including the swimming pool, is strictly reserved for persons officially registered in the reservation.
Pets are only accepted in accommodations that allow it and after prior agreement from Bonfarto Locations.
Animals must remain under the permanent responsibility of their owner and must not cause any nuisance, damage, or inconvenience to other travelers.
Dogs belonging to regulated categories are not allowed.
Any serious breach of these provisions or the internal regulations may result in the immediate termination of the stay, without compensation or reimbursement, without prejudice to any claims for compensation.
Article 9 – Insurance
The client is responsible for any damage they may cause during their stay.
He is required to have liability insurance covering the consequences of such damages.
Bonfarto Locations also recommends taking out cancellation or travel insurance covering in particular cases of cancellation, interruption of stay, accident, illness or any other event preventing the trip.
When this insurance is offered during direct booking, enrollment remains entirely optional.
Article 10 – Arrival and Departure
Unless otherwise agreed in writing, the following schedule applies:
Arrival: between 5:00 PM and 7:00 PM. Departure: before 10:00 AM
These schedules allow Bonfarto Locations to prepare accommodations in the best conditions for the following travelers.
When organizational constraints allow, early arrival or late departure may be granted on an exceptional basis. However, this possibility is never an acquired right and must be subject to prior agreement.
The customer is asked to communicate their estimated arrival time in order to facilitate their welcome.
Any significant delay or lack of information likely to disrupt the organization of the reception must be reported as soon as possible.
In the event of a departure beyond the agreed time without prior authorization, Bonfarto Locations may charge the additional costs made necessary by this delay, when it causes actual harm to the organization of subsequent arrivals.
Article 11 – Internal regulations, safety and respect for the premises
In order to preserve the quality of accommodation, the comfort of each guest and the tranquility of the premises, travelers agree to respect these internal regulations for the entire duration of their stay.
The client is responsible for all persons participating in their stay.
11.1 Respect for the premises
The accommodation is provided clean, well-maintained and fully equipped.
The customer agrees to take care of it and return it in a clean condition compatible with normal use.
Before his departure, he is asked, among other things, to:
- ventilate the rooms;
- put away the furniture and equipment used;
- empty the dishwasher and the dishes;
- deposit waste in the containers provided for this purpose;
- clean the barbecue after use, if necessary;
- leave the accommodation in a condition that allows it to be prepared for the next travelers.
An additional cleaning fee may be charged only if the condition of the accommodation requires exceptional intervention exceeding the cleaning normally provided between two stays.
11.2 Respect for the neighbourhood
Bonfarto Locations is a place of rest.
Each traveler is asked to respect the peace and quiet of the premises as well as the tranquility of other occupants and the neighborhood, especially between 10:00 p.m. and 8:00 a.m.
Parties, large gatherings and noise disturbances are prohibited without prior agreement.
11.3 Swimming Pool
The swimming pool is generally open from May to mid-September, subject to weather conditions, technical constraints or maintenance operations.
Bonfarto Locations reserves the right to modify opening periods or hours when circumstances require it, without this giving rise to compensation.
The swimming pool is secured in accordance with current regulations.
However, children remain under the supervision and exclusive responsibility of their parents or guardians.
Swimming is at the users' own risk and responsibility.
Diving, dangerous games and behavior likely to endanger people or facilities are prohibited.
11.4 Pond, outdoor spaces and natural environment
Travellers stay in a rural and natural environment.
They are asked to respect the fauna, flora, plantings, outdoor facilities and all the equipment made available to them.
The pond, green spaces and various facilities are accessible under the sole responsibility of the users.
Children must remain under the constant supervision of an adult.
Bonfarto Locations cannot be held responsible for the risks inherent in the normal use of natural areas.
11.5 Safety Rules
For everyone's safety:
- It is forbidden to light a fire outside of designated areas;
- Barbecues must be used in accordance with the instructions provided;
- It is forbidden to throw cigarette butts or flammable objects into natural areas;
- The accommodations are entirely non-smoking;
- Charging electric vehicles using the sockets in the accommodations is not permitted.
Any situation that poses a risk to safety may result in the immediate termination of the stay.
Article 12 – Force majeure
In accordance with Article 1218 of the Civil Code, neither party shall be held liable for the non-performance or delay in the performance of its obligations when it results from an unforeseeable, irresistible and external event beyond its control.
The following, in particular, may constitute cases of force majeure, without this list being exhaustive:
- natural disaster;
- major fire;
- pandemic or decision by public authorities;
- general interruption of water, electricity or telecommunications networks;
- exceptional event preventing the normal execution of the contract.
The parties will strive to find an amicable solution appropriate to the situation.
Article 13 – Protection of personal data
Bonfarto Locations attaches great importance to respecting the privacy of its travelers.
The personal data collected is used exclusively for:
- reservation management;
- welcoming travellers;
- billing;
- compliance with legal and tax obligations;
- communication regarding the stay.
The processing is based on the performance of the contract, compliance with legal obligations or, where necessary, on the consent of the client.
The data is kept only for the time necessary for these purposes, then archived in accordance with applicable legal time limits.
Personal information is neither sold nor given to third parties for commercial purposes.
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, each customer has, in particular, the right to access, rectify, erase, limit, object to and port their data.
These rights can be exercised by writing to:
Bonfarto Locations
Email: legouzot.urval@gmail.com
In the event of an unresolved difficulty, the customer may also file a complaint with the National Commission for Information Technology and Freedoms (CNIL).
Article 14 – Communication, photographs and customer reviews
Bonfarto Locations attaches great importance to the feedback of its travelers.
Reviews voluntarily published on booking platforms or search engines may be quoted anonymously for informational or promotional purposes, without altering their meaning.
The photographs taken by Bonfarto Locations remain its intellectual property.
Travelers retain ownership of the photographs they take during their stay.
However, when a traveler expressly authorizes Bonfarto Locations to use one of their photographs or a testimonial, this authorization can be withdrawn at any time upon simple request.
Travelers are asked to be mindful of the privacy of other people present on the property when posting on social media.
Article 15 – Liability
Bonfarto Locations makes every effort to ensure the quality, safety and proper functioning of its accommodations.
The lessor is responsible for the proper execution of the services provided for in the contract, under the conditions provided for by French law.
However, its liability cannot be invoked when the damage results from:
- due to a fault on the part of the client or a person under their responsibility;
- failure to comply with these General Terms and Conditions of Sale or the internal regulations;
- of a case of force majeure;
- of an unforeseen event beyond the control of Bonfarto Locations.
Due to the rural location of the property, the occasional presence of insects, wild animals, weather phenomena, noises related to nature or local agricultural activity cannot be considered a lack of conformity or give rise to compensation.
The use of the swimming pool, pond, green spaces and other outdoor facilities is the responsibility of the users, in compliance with safety instructions.
Personal belongings left in accommodations, vehicles parked on the property and their contents remain the sole responsibility of their owners.
Article 16 – Breach of contract and compensation
Each party agrees to comply with the obligations arising from the reservation contract and these General Terms and Conditions of Sale.
In the event of a breach attributable to the client, particularly in the event of:
- non-payment of sums due;
- occupation of the premises in violation of these Terms and Conditions;
- intentional damage or damage resulting from negligence;
- failure to comply with internal regulations;
- occupancy of the accommodation beyond the authorized capacity;
- The departure left the accommodation in a state requiring exceptional restoration.
Bonfarto Locations may request full reimbursement for the actual damage suffered.
The amounts claimed will be justified by any useful document (invoice, quote, accounting document or reasonable estimate of the cost of repairs or restoration).
This compensation is independent of any security deposit that may have been paid.
Article 17 – Complaints, mediation and amicable settlement of disputes
The satisfaction of its travelers is a priority for Bonfarto Locations.
In the event of any difficulty occurring before, during or after the stay, the client is invited to contact Bonfarto Locations as soon as possible in order to seek an amicable solution.
Any complaint must be submitted in writing within a reasonable time after the end of the stay.
In the absence of an amicable agreement, the consumer client may resort free of charge to the consumer mediator to whom Bonfarto Locations is subject:
CM2C – Consumer Mediation Center of Justice Conciliators
14 rue Saint-Jean
75017 Paris
Telephone: 01 89 47 00 14
Email: contact@cm2c.net
Website: www.cm2c.net
The mediator can be contacted within one year of the written complaint addressed to Bonfarto Locations, in accordance with the provisions of the Consumer Code.
Where regulations so provide, the consumer may also consult information relating to the out-of-court settlement of disputes made available by the competent authorities.
Article 18 – Applicable Law, Jurisdiction and Final Provisions
These General Terms and Conditions of Sale are governed by French law.
They are interpreted in accordance with the provisions of the Civil Code, the Consumer Code, the Tourism Code and any regulations applicable to furnished tourist accommodation.
In the event of a dispute with a consumer, the rules of jurisdiction provided for in the Consumer Code apply.
In the event of a dispute with a professional client, express jurisdiction is granted to the territorially competent courts within the jurisdiction of the registered office of Bonfarto Locations, unless otherwise provided by mandatory law.
If any provision of these General Terms and Conditions of Sale is declared null, illegal or unenforceable by a competent jurisdiction, the other provisions shall remain in full force and effect.
Bonfarto Locations reserves the right to modify these General Terms and Conditions of Sale in order to take into account legislative, regulatory or business developments.
The applicable General Terms and Conditions of Sale are those in effect on the date of booking the stay.